Terms & Conditions
Last updated: 25 September 2026
1. Who we are
raregreet.com (“RareGreet”, “we”, “us”) is operated by RAREPRINT IN. These Terms & Conditions govern your access to and use of raregreet.com and the services offered through it (the “Service”).
2. The Service
RareGreet lets registered businesses upload their customers’ contact details and automatically send personalized, branded WhatsApp greetings — for birthdays, anniversaries, and festivals — on the business’s behalf, using a connected WhatsApp Business API provider.
3. Your account
You must provide accurate information when registering, and are responsible for keeping your login credentials secure. You are responsible for all activity that happens under your account.
4. Wallet, recharges & pricing
RareGreet is billed on a pay-as-you-go basis. You recharge a prepaid wallet through Razorpay; each automatic wish we send debits one message from your balance at your current rate (see our Pricing page). Rates and tiers may change from time to time; changes will apply to future recharges, not to a rate you’ve already locked in on an existing recharge. See our Refund & Delivery Policy for how recharges are handled.
5. Acceptable use
You agree not to use RareGreet to:
- Message contacts who have not consented to receive WhatsApp communications from your business;
- Send spam, unlawful, defamatory, or fraudulent content;
- Violate WhatsApp’s own Business Policy or your WhatsApp API provider’s terms; or
- Attempt to interfere with or disrupt the Service.
We may suspend or terminate accounts that violate these terms.
6. Service availability
We aim to keep RareGreet available and reliable, but we don’t guarantee uninterrupted access. Sends depend in part on third-party services (including your WhatsApp API provider) outside our control.
7. Intellectual property
The RareGreet name, logo, and platform are the property of RAREPRINT IN. Content you upload (contacts, logos, flyer designs, brand details) remains yours — you grant us a license to use it solely to provide the Service to you.
8. Limitation of liability
RareGreet is provided “as is.” To the extent permitted by law, RAREPRINT IN is not liable for indirect, incidental, or consequential damages arising from your use of the Service, including missed or delayed sends caused by third-party services.
9. Termination
You may stop using RareGreet at any time. We may suspend or terminate accounts that violate these terms or applicable law.
10. Changes to these terms
We may update these terms from time to time. Continued use of RareGreet after a change means you accept the updated terms.
11. Governing law
These terms are governed by the laws of India.
12. Contact
Questions about these terms? Reach us at sales@raregreet.com.