Refund & Delivery Policy

RareGreet is a fully digital service. There is no physical product to ship. When a wallet recharge payment is successfully completed, your wallet balance is credited automatically and instantly — you can start using it right away from your dashboard.

Wallet recharges are generally non-refundable once your balance has been credited, since the balance is usable immediately and does not expire.

If a payment was deducted from your bank/UPI/card but your RareGreet wallet balance was not credited (for example, due to a technical issue), email us at sales@raregreet.com with your payment reference. We will investigate and either credit your wallet or process a refund to your original payment method.

Approved refunds are processed back to your original payment method via Razorpay and typically appear within 5–7 business days, depending on your bank.

If you close your RareGreet account, any unused wallet balance is forfeited. If you’d like to discuss this before closing your account, contact us first.

For any refund or billing question, reach us at sales@raregreet.com.